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Terms and Conditions

Last updated: March 06, 2026

Welcome to PassportAI. By using our service, you agree to these terms. Please read them carefully.

1. Service Description

PassportAI provides AI-powered image processing to help users create compliant document photos. We do not guarantee acceptance by any government authority; final compliance check is the responsibility of the user.

2. User Conduct

You agree not to use the service for any illegal purposes or to process images that you do not have the rights to use.

Privacy Policy

Your privacy is critical to us. This policy explains how we handle your data.

Data Retention

Uploaded photos are stored temporarily in secured encrypted buckets and are automatically deleted after 24 hours of processing. We do not sell your personal data to third parties.

Face Recognition Data

We use facial analysis models to assist in cropping and compliance. This data is processed in real-time and is not used to build biometric profiles or for tracking purposes outside of the specific job requested.

Refund Policy

We want you to be happy with your professional photos.

Credit Refunds

If the AI fails to generate a usable result or the background removal is significantly flawed, you can request a credit refund through our support channel within 7 days of the purchase.

Monetary Refunds

Direct monetary refunds are handled on a case-by-step basis and are generally only issued if the service was completely unavailable for an extended period after your purchase.